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There’s nothing quite like the rush of seeing new customers walk through your door. But without a strategy to retain these fresh faces, up to 50 percent of new customers will never return to your business. Considering that it costs five to seven times more to acquire a new customer than to retain an existing one, one-time […]
The post Customer Loyalty 101: How Small Businesses Can Retain More Loyal Customers appeared first on Inc42 Magazine.
